Customer Relations Management (CRM) Systems
Customer Relationship Managementis an essential part of modern
Our system enables you to have your entire
customers/suppliers details readyat the click of a button, without having to sift through your paperwork saving you valuable time. Contact details such as
important phone numbers,
email addressesand any other key information you wish to add.
There is also a feature in your
Customer Relationship Management Systemfor you to
record calls. This section enables you to write down the details of a call you have taken. This may be so you don't forget what you spoke about or for reference for another colleague to see in the future. Adding a new call will automatically take down the date and time of the call for ease.
Another great feature to the system is you can add a reminder to each call if there is anything important you need reminding of at a later date such as a
scheduled meetingor a
With all of these
simple and time saving featuresyou will wonder how you ever coped before without them.
Enquiry and Quotation SystemBeing able to get a
quotationout to your customer quickly is a vital part of any organisation and with this linked up to your
Customer Relationship Management Systemyou can generate one effortlessly.
Enquiry Systemwill dramatically reduce the time it takes to create an enquiry/quote. As well as creating them you will also be able to recall and amend them. Finally once you are happy with the
quoteyou have formed you can print it out and post it, or email it directly to your contacts with ease.
Quoteshave never been so simple.
Business Administration SystemsOur
Business Administration Systemprovides technology that expands our administrative capabilities, allowing us to enhance the quality of customer services.
- Reduction in order processing time
- Improved storage and management of customer account information, including multiple contacts